Our Values
Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.
The eras values
Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.
Motivation
Engaged employees drive success, willingly making extra efforts, showcasing dedication, and boosting retention.
Integrity
Honesty, trust, and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.
Customer Focus
Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.
Quality
Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.
Why Choose eras?
Clear Pricing
Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.
Great Customer Service
We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.
No Contracts
We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.
Varied & Detailed Reports
Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.
The course gives a good understanding and foundation to Psychometrics.
The eras team provide exceptional support that is not only professional but human as well. No 'ask' is ever too much and any queries or concerns I have are addressed promptly, reflecting a genuine commitment to customer satisfaction.
The course gave a me a great understanding of the use of tests and the background behind them.
Can I also just take this opportunity to thank you both for incredible customer service. This will be one of the main reasons I continue to use eras. Quick turnaround and prompt response are greatly appreciated!
We use The Quest Profiler® and the wider eras tools heavily at Snow and they are a key part of our kit. From recruiting tools to developmental psychometrics for individuals and teams through to leadership 360s the quality of the data and reports has made a significant difference to our people worldwide. They gain insights and actionable feedback that helps them grow and build the success and careers they aspire to.
Your team are excellent at patiently dealing with my queries.
This is way over and above what anyone at eras needs to do for us and I am really appreciative of your willing, can-do assistance that you gave us last week. Would you please make sure that all are thanked and acknowledged for this.
Everyone has been very helpful and the level of service and information far outweighed your competitors.
We have been working with eras for many years now and specifically use the 360 function regularly. The 360 function is fantastic as we can amend it to suit whatever we need. It's easy to use and produces really useful information in a very professional report. When working with eras I've personally found them to be extremely responsive and very helpful, they go out of their way to support and find solutions.
eras customer service is one of the best I have seen.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.